1. Overview At FabDrones, we strive to ensure customer satisfaction with our products and services. If you are not satisfied with your purchase, please review our refund policy below.

2. Eligibility for Refunds

• Refund requests must be made within 14 days of the delivery date.

• The product must be unused, in its original condition, and returned in the original packaging.

• Customized drones and software purchases are non-refundable, except in cases of manufacturing defects.

• Drone parts and accessories are eligible for refunds only if they are defective or damaged upon arrival.

3. Refund Process

• To initiate a refund, contact our support team at support@fabdrones.com with your order details and reason for the return.

• Once your request is approved, we will provide you with a return shipping address.

• Customers are responsible for return shipping costs unless the item is defective or incorrect.

• Upon receiving and inspecting the returned item, we will process your refund within 7-10 business days.

4. Non-Refundable Items

• Customized or specially designed drones.

• Digital software purchases and licenses.

• Items damaged due to misuse, modifications, or accidents.

5. Late or Missing Refunds

• If you haven’t received your refund within the stated period, please check with your bank or payment provider.

• If the issue persists, contact us at mail@fabdrones.com for further assistance.

6. Changes to This Policy FabDrones reserves the right to update this refund policy at any time. Changes will be posted on our website with an updated effective date.

For any questions regarding refunds, feel free to reach out to us at mail@fabdrones.com.