Cancellation policy

1. Overview At FabDrones, we understand that circumstances may change, and you may need to cancel your order. Our cancellation policy outlines the conditions under which you may cancel an order and any applicable charges.

2. Order Cancellation Eligibility

  • Orders can be canceled within 24 hours of placement without any penalty.

  • If the order has already been processed or shipped, it cannot be canceled.

  • Customized drone orders cannot be canceled once production has started.

  • Digital software purchases are non-cancelable once the license is issued.

3. Cancellation Process

  • To request a cancellation, contact our support team at support@fabdrones.com with your order details.

  • If eligible, we will process your cancellation request and issue a refund within 5-7 business days.

  • If the order has been shipped, you may need to initiate a return instead.

4. Refunds for Canceled Orders

  • If you cancel an eligible order within the permitted time, you will receive a full refund.

  • If the order is partially processed, a restocking fee may apply.

  • Refunds will be issued to the original payment method used for the purchase.

5. Subscription and Service Cancellations

  • Subscription-based services can be canceled at any time before the next billing cycle.

  • No refunds will be issued for partial use of a subscription period.

6. Changes to This Policy FabDrones reserves the right to update this cancellation policy at any time. Changes will be posted on our website with an updated effective date.

For any questions or concerns, feel free to reach out to us at support@fabdrones.com.