1. Overview At FabDrones, we are committed to providing high-quality products and ensuring customer satisfaction. If you are not completely satisfied with your purchase, you may return it under the conditions outlined below.

2. Eligibility for Returns

• Returns must be requested within 14 days of the delivery date.

• The item must be unused, in its original condition, and returned in the original packaging with all included accessories.

• Customized drones and software purchases are not eligible for return unless they have a manufacturing defect.

• Drone parts and accessories can be returned only if they are defective or damaged upon arrival.

3. Return Process

• To initiate a return, contact our support team at support@fabdrones.com with your order details and reason for the return.

• Once your request is approved, we will provide you with return instructions and a shipping address.

• Customers are responsible for return shipping costs unless the item is defective or incorrect.

• Upon receiving and inspecting the returned item, we will process your refund or exchange within 7-10 business days.

4. Non-Returnable Items

• Customized or specially designed drones.

• Digital software purchases and licenses.

• Items damaged due to misuse, modifications, or accidents.

5. Exchanges

• If you received a defective or incorrect item, we will replace it at no additional cost.

• Exchange requests must be made within 14 days of the delivery date.

6. Late or Missing Refunds

• If you have not received your refund within the expected timeframe, please check with your bank or payment provider.

• If further assistance is needed, contact us at support@fabdrones.com.

7. Changes to This Policy FabDrones reserves the right to update this return policy at any time. Changes will be posted on our website with an updated effective date.

For any questions or concerns, feel free to reach out to us at support@fabdrones.com.